Prior to joining Dial, Mr. Lowndes held a position as an auditor for a large CPA firm. In 1999, he Co-founded Dial Retirement Communities, where he held the position of CFO/Controller. In 2001, he was promoted to President. Throughout his time as President, the Dial portfolio has successfully grown in size from 137 units to over 1,300 units in three states. Mr. Lowndes holds a BA degree in accounting.
Vice President of Operations
Ms. Ward began her career with Dial Retirement Communities as an Activity Director in 2001. Her passion for seniors, knowledge of the industry, and strong commitment to excellence has enabled her to serve the company in many capacities since that time, including Marketing Director, Executive Director, HR Specialist, and Regional Director. Ms. Ward holds Bachelor Degrees in Music Education and Psychology, and a Masters Degree in Organizational Management with a concentration in Healthcare.
Chief Financial Officer
Ms. Blanke holds a Bachelor of Science degree in Business Administration in Accounting and Management, and is involved in all aspects of company financials. Prior to joining Dial Retirement Communities in September 2001, Ms. Blanke spent three years as Lead Medicare Auditor at Mutual of Omaha, which involved auditing nursing homes and hospitals for Medicare programs.
Director of Property Management
Mr. Ivester joined Dial Retirement Communities in February 2005 following 13 years of management experience in the food service industry. Mr. Ivester is responsible for all aspects of property and building quality control. In addition to upholding the high standards of property maintenance, cleanliness, and overall appearance at each community, his duties include asset purchasing, inventory control, and special project oversight.
Director of Dining Services
Mr. Lowndes joined Dial Retirement Communities bringing 27 years of Casual and Fine Dining restaurant management experience to the Dial Senior Management team. In addition to multi-unit supervisory experience, Mr. Lowndes held positions as VP of Operations, VP of Training, VP of Construction and Director of Purchasing & Menu Development for Midwest Franchise Corp. – Restaurant Group. As “Director of Dining Services” for the DSMI group, Jerry focuses on developing and maintaining the highest quality food & dining experience possible in all of our Retirement Living Communities.
Director of Creative Services
Mrs. Thomsen holds a Bachelor of Science degree in Organizational Communications/Marketing. Before coming to Dial Retirement Communities, Thomsen worked for a different division of the Dial Companies as Marketing Coordinator/Executive Assistant. As Marketing Coordinator at DRC, she writes, designs and coordinates marketing efforts for all ten DRC communities.
Corporate Director of Marketing and Sales
Mr. Davis opened the Elk Ridge Village community as the Director of Marketing. He then moved to Bickford Assisted Living as the Divisional Director of Operations where for 4 years he successfully managed the operations, marketing, and sales for multiple communities in Nebraska and Iowa. Now back with Dial Retirement Communities, he will be overseeing the marketing and sales activities for all 10 of our communities.
Mrs. Savage holds a Bachelor of Science in Business Administration with a concentration in finance and accounting. Elizabeth has worked in real estate management accounting for 10 years.
Mrs. Wheeler has been with Dial Retirement Communities for since 2005. She assists in all aspects of accounting. Prior to joining DRC she was involved in fundraising at Mercy High School and worked in accounting for Godfather’s Pizza.
Mrs. Welch has a Bachelor of Science degree in Geology. After working several years in Geology, she had the opportunity to stay home with her two children. Her career at Dial Retirement Communities began as a temporary position and grew into a varied and challenging position as part of the accounting team.
Director of Health Services Resource Department
Brianne Harris joined the Dial Retirement Communities’ Team as a Regional Nurse Training Specialist in 2013. She received her Bachelor of Science Degree in Nursing and has been enjoying her contribution to health care since. As a member of the corporate nursing team, Ms. Harris is excited to incorporate healthcare education to promote the mission and goals of DRC, enhancing the lives of seniors.
Health Services Resource Department RN
Erica Holmes joined Dial Retirement Communities as a Regional Nurse Training Specialist in 2011. She received her Bachelors of Science Degree from Clarkson College in 1998. Since joining DRC Erica has helped to develop DIAL University as the online education system for staff, and created a 5 STAR system recognize staff for the education they have received. Erica looks forward to continuing to develop new educational opportunities for all staff at DRC.
Director of Human Resources
Paige Dilla joins Dial Retirement Communities April of 2013 as the Director of Human Resources and Recruiting and brings over 20 years’ experience in both disciplines. Her background includes working for major organizations in Health Care, IT, Food Manufacturing and University Fundraising and prides herself on building and maintaining relationships with others in order to maximize outcomes. Ms. Dilla graduated with a Bachelor’s degree in Organizational Communication achieving honors from the University of Nebraska Omaha’s School of Communication.
Payroll and Benefits Manager
Mrs. Thorston joined Dial Retirement communities in September 2007. Before coming to Dial Retirement Communities, Thorston worked for a different division of the Dial Companies in accounting. Thorston has a degree in Business Management and has 5 years experience in payroll prior to joining Dial. She is involved in all aspects of payroll and benefits.
Kara Bernsee Wolf
Dementia Support Specialist
Kara Bernsee Wolf has over 14 years of experience in the senior living industry that includes marketing and sales, executive leadership, staff training, dementia education and activities. At Dial, Kara specializes in helping our staff understand the challenges that come with dementia so that we can give our residents moments of joy in every day. After receiving her undergraduate degree from DePauw University, she earned a Master’s degree in Gerontology from the University of Missouri-St. Louis.
Director of Wellness
Carrie Aylward joined Dial Retirement Ccommunities in 2012 as the Director of Wellness. In this position she plans and implements programs for employees that are designed to promote healthy living. She also serves as a mentor to employees wishing to work on their personal health. Since her start, the company has received the Governor’s Excellence in Wellness Award and has been recognized through WELCOA as a Gold Level Well Workplace. Carrie received her Bachelor’s degree in Health and Fitness Studies from Nebraska Wesleyan University and her Master’s in Health Promotion Management from Nebraska Methodist College.
At Dial Retirement Communities, we know that every resident has unique passions that continue to grow throughout their life. We work to create a place that goes beyond physical support-we have created a connected community that offers the opportunity to challenge, revitalize and nurture our residents.
Our management and staff are passionately committed to providing the very best environment that promotes health, independence, security and friendship. Our community encourages resident centered care that helps each resident remain active and engaged on a daily basis.
Our Core Values
Family Serving Family
Attitude of Gratitude
Make a Difference
Innovation with Integrity
Lead with a Service Heart